Frequently Asked Questions
Everything you need to know about your Jewelry By RGMNT experience.
What materials are used in your jewelry?
Our pieces are crafted using high-quality materials including 18k gold plating, 925 sterling silver, and premium stainless steel to ensure durability and a luxurious finish.
How should I care for my Jewelry By RGMNT pieces?
To maintain shine, avoid contact with harsh chemicals, perfumes, and water. We recommend storing your jewelry in its original pouch and wiping it with a soft microfiber cloth after wear.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale unless they arrive damaged.
Does your jewelry tarnish or cause skin irritation?
Our jewelry is hypoallergenic and lead/nickel-free, making it safe for sensitive skin. While our gold-plated items are water-resistant, following our care guide will prevent tarnishing over time.
Can I track my order?
Yes, once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.